FAQ’s

 

How do I place an order?

You can phone us, fax us or email your request. We will price it and call you with the details. Please open this new customer information form and print out, fill in the requested information and fax or mail to us.

How do I pay?

For the first order, we require credit card or bank wire prepayment. There is a fee for wire transfers.

How do I establish terms with IGI?

Please open this credit application, print and fill out, and fax, mail or email to us. We will respond with an answer within 30 days.

I need plants not listed on your inventory?

Not a problem.  Please call us with your specs and we will get to work.

Can you ship to Canada?

Yes, we just need a few days notice to prepare the phytos.

How do you package plants?

You may request single sleeve, trayed or boxed.

Can you barcode the plants?

For a nominal fee, we can print your supplied upc code and place bar code stickers on the pots. If you don’t have a established upc code please call us and we can supply one.

I don’t have a trucking firm to ship from Florida

We can help, with our contacts in the shipping industry, we will make sure your plants are picked up by a trucking company that delivers in your area. See this list of recommended truck lines.

When do I need to order Christmas Cactus or Holiday Cactus?

72 cell Holiday Cactus or Christmas Cactus orders need to be placed by the end of January.    50 cell Christmas Cactus are planted only for the orders received and those orders need to be received by December 15 for planting.  This also applies for any special or custom orders.   All Holiday Cactus liners ship out May through mid July.

 Posted by at 8:37 pm